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About Us

E Mergent RC

Vision and Mission

E Mergent RC Heli, LLC (E Mergent RC) is American owned and operated by Tommy Whitaker. Tommy is an avid radio controlled helicopter pilot and hobby enthusiast. E Mergent RC's corporate vision is to promote all radio controlled hobbies with a unique focus on helicopters, customer service, safety, and having fun.

E Mergent RC's mission is to provide superior products and services to our customers. We seek to earn the trust and respect of our customers and hobby enthusiasts worldwide.


Tommy’s History and the Hobby Business Dream

E Mergent RC was established in 2010. After a number of years serving in a variety of Engineering and Management roles in the commercial systems integration market, Tommy decided to establish a new business that is focused on the radio controlled helicopter industry. At the time of forming the business, he was a team pilot for Castle Creations and KBDD as well as a member and past President of a well respected and organized radio controlled helicopter club in Huntsville, Alabama. Tommy is still an active member of the local helicopter club and he plans to continue his team pilot responsibilities for KBDD and Castle Creations.

Tommy is a certified Project Management Professional (PMP) with more than 25 years of Engineering, Customer Service, Business Development, Finance, and Team Management experience. These business skills, excellent communication skills, and a genuine excitement for RC hobbies form the basic business principles and core values of E Mergent RC.

Business Model - Store Front, Website and Event Vendor

E Mergent RC opened in 2010 with a well located and very nice storefront to support customers in Huntsville, Alabama and the surrounding area. E Mergent RC offers appointment-based sessions with customers to support various training and service-based needs. E Mergent RC's Customer Services approach is outlined below.

In March 2014 E Mergent RC will go live with the website to support online ordering. This process will be incremental over the coming months with the focus on key products. If you don't see what you are looking for on the website, please give us a call or email as we may have the item in stock. 


E Mergent RC, as a vendor, will attend a number of radio controlled hobby related events and shows each year. E Mergent RC standard products and services will be offered at these events. 

 

 

Business Development and Products

E Mergent RC's business strategy is to start simple and build business one relationship and one customer at a time. In 2010 KBDD provided our first dealership opportunity. Since 2010 we have added a number of dealer accounts and the list continues to expand. E Mergent RC is an authorized dealer for the following companies: 

               1.       Great Planes

               2.       Horizon

               3.       Assurance RC 

               4.       Castle Creations

               5.       Synergy RC Helicopters

               6.       Empire Hobby 

               7.       Prestige-RC (Heli Direct)

               8.       FatShark

               9.       KBDD Int’l

               10.     Morgan Fuel

               11.     Byron Fuels 

               12.     Curtis Youngblood Enterprises

               13.     Empire Hobby

               14.     Maxx Products

               15.     Parts Express

               16.     Random Heli

               17.     HRP Distributing 

                     

               18.     Experience RC

 

               19.     A Main Hobbies 

 

               20.     Tamiya USA  

 

               21.     Common Sense RC

 

               22.     BP Hobbies  

 

               23.     ImmersionRC

 

               24.     Innov8tive Designs


Customer Services – Internet/Local

Training Programs

E Mergent RC's offers a variety of service components to our customers. Training is one of the primary components and we offer both one-on-one as well a group sessions in the following areas:

 

1.       RC Helicopter - Kit Building Techniques

2.       RC Helicopter - Mechanical and Electrical Setup

3.       Radio/Transmitter Programming

4.       RC Helicopter - Fine Tuning Techniques

5.       Flying Lessons – Local only

6.       Simulator Usage – Local only

7.       Turn-Key Model Building and Setup - Ready to Fly

 



Contact Information

E Mergent RC

2817 Highway 72 E, Suite A

Huntsville, Alabama 35811

(256) 852-6833 Store 

(256) 651-0802 Mobile (Tommy)

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www.EmergentRC.com

https://www.facebook.com/pages/E-Mergent-RC/318848634823858